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Case StudyDental Aesthetics / Medical TourismIstanbul, Turkey
Dentakay logo

How Dentakay could turn every Hollywood Smile enquiry into a confirmed trip.

Dentakay is one of Istanbul's leading dental aesthetics brands, popular with international patients booking veneers, smile makeovers and implant work. See how Vantra would help respond instantly on WhatsApp, qualify treatment plans from photos, and convert more enquiries into booked trips.

Istanbul's premier dental aesthetics brand

Dentakay is a high-volume dental aesthetics clinic based in Istanbul, with one of the most internationally visible brand presences in Turkish dentistry. The clinic is best known for full smile makeovers — Emax veneers, zirconium crowns and implants — sold as all-inclusive packages that bundle the procedure, hotel and transfers.

Like Cosmedica in hair transplants, Dentakay's commercial model depends on a tight front-of-funnel: a patient sends a smile photo on WhatsApp, expects a treatment plan and quote within hours, and books a trip if the reply lands well.

The problem

Dental aesthetics is a high-emotion purchase. Patients are nervous, comparison-shopping across multiple Turkish clinics, and often working off social-media research that varies wildly in quality. The first clinic to respond with a clear, professional, quote-backed treatment plan tends to win.

The operational reality is harder. Treatment plans need to look at photos, factor existing dental work, propose veneer count and material, quote in the patient's currency, schedule a trip that respects prep day and fit day timing, and follow up multiple times before a deposit lands. Doing that consistently across thousands of monthly enquiries, in multiple languages, is a real coordination problem.

How Vantra would help

Vantra would act as an AI patient coordinator across WhatsApp, Instagram and web chat. It would respond in seconds in the patient's language, request the photos clinical staff need for an initial plan, and provide an indicative quote based on the clinic's package pricing. Genuinely complex cases (existing implants, gum disease, full-mouth reconstruction) would be pre-flagged for clinician review with a structured summary, rather than dropped into a generic inbox.

For patients who are travel-ready, it would handle trip coordination: lock procedure dates, confirm the hotel, send airport pickup window, capture flight details, and chase pre-op items. For lower-intent patients, it would nurture over weeks rather than letting them go cold.

Operational outcome

The first gain is conversion. A clinic that consistently responds within a few minutes and follows up cleanly wins a higher share of enquiries it already paid to generate. The second is coordinator capacity. Repetitive intake and follow-up disappears, freeing coordinators to handle VIP patients, edge cases and post-op care.

The third is reporting. Every patient interaction is structured, logged and attributable, so leadership has a real funnel view of source-to-deposit conversion rather than guessing.

What success would look like

A sensible first pilot would cover WhatsApp and Instagram during peak source-market hours and full overnight coverage, with handover rules into the booking and clinical-review teams. Success would be measured in median time-to-first-response, treatment-plan-to-deposit conversion, percentage of qualified leads handled without coordinator touch, and total reduction in coordinator hours per booked package.

For a brand whose reputation already brings the leads in, Vantra would make sure the door is always open, in any language, at any hour.

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