Missed call automation

Every missed call, recovered.

Missed calls are leads walking out the door. Vantra detects every missed call and triggers an instant follow-up via WhatsApp or SMS — qualifying the enquiry and booking the appointment before the customer calls the next company on the list.

Short answer

Missed call automation triggers an instant AI response — usually a WhatsApp or SMS — when a call goes unanswered. Vantra qualifies the enquiry, offers a booking slot and converts the lead before they call a competitor.

What it does

Built for the work your team can't scale.

Detects every missed call

Integrates with your phone system to know the moment a call drops.

Sends an instant follow-up

AI-written WhatsApp or SMS within seconds. On-brand, in your voice.

Qualifies and books

The follow-up qualifies the enquiry, offers slots and confirms the booking.

Reports recovered revenue

See exactly how many bookings came from previously missed calls.

How it works

From audit to live.

Step 01

Connect your phone system

Twilio, Vonage, RingCentral, 8x8, and on-prem PBXs.

Step 02

Configure follow-up logic

We tune the message, channel and timing for your audience.

Step 03

Go live

Every missed call triggers a follow-up. Conversion is reported in £ recovered.

Use cases

Where teams put missed call automation to work

  • After-hours plumbing and HVAC emergencies
  • Aesthetic clinic enquiries during lunch breaks
  • Trade callbacks where the office line is busy
  • Service businesses with high voicemail abandonment

Frequently asked

Common questions about missed call automation

How fast does the follow-up go out?

Within seconds of the missed call. The customer typically receives a WhatsApp or SMS before they've decided to call the next company.

Does it work with my phone system?

Vantra integrates with Twilio, Vonage, RingCentral, 8x8, and most modern PBX systems. We can also work with on-prem systems via SIP.

What if the customer doesn't have WhatsApp?

Vantra falls back to SMS automatically. If neither is available, the missed call is logged with full context for your team to call back.

Related

Explore more of Vantra

Ready to put missed call automation to work?

Book a 30-minute demo. We'll show you what Vantra would do for your team this week.