VANTRA
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Vantra for Medical
For clinics, dental practices, hospitals and other healthcare teams. Vantra connects patient communication, draft clinical documentation, governed knowledge, FHIR monitoring and private-rollout hospital operations.
24/7
Patient communication
7
Voice, messaging, email & web channels
FHIR R4
Hospital interoperability
Human-led
Clinical review and approvals
The problem
From patient call-in, to discharge letter, to internal process question, the administrative cycle around a single consultation can consume more clinician time than the consultation itself. Front desks are overwhelmed, inboxes back up, and documentation gets done late at night. The cost is real: burnout, lost revenue, and patients who go elsewhere.
The products
HMIS + diagnostic systems private rollout
Vantra HMIS (also called Hospital Core or HIMS) is available to selected hospital partners in private rollout. Its LIS and RIS workflows are implemented modules; PACS image storage remains an external, facility-validated deployment boundary.
Sentinel clinical monitoring
Sentinel ingests FHIR R4 observations, calculates NEWS2 and turns risk into governed alerts and clinical orders for acknowledgement. Automated consultant calling remains a disarmed integration point, not a live escalation claim.
The workflow
One operations layer across the patient and staff touchpoints configured for your clinic. Your team stays in control while Vantra supports the agreed volume and workflows.
01
Patient calls, emails or messages
Concierge responds across the channels configured for the clinic and keeps the conversation available for staff takeover when needed.
02
Agent triages and books
Reason for contact, insurance details, urgency and clinician preference are captured. The booking is written through the calendar or PMS connection validated for that deployment.
03
Scribe documents the visit
Ambient AI captures the consultation and drafts the note and referral letter. The clinician reviews, edits and signs before the record is used.
04
Central Command keeps staff aligned
When the team has a question about process, policy or systems, they ask Central Command, not another clinician.
Connections
eCare CHMIS is deployed for specific healthcare workflows. Cliniko and Open Dental adapters are in private validation. A generic HTTPS webhook and bounded connector work are available; every other named PMS or EMR is assessed and scoped on request.
eCare CHMIS — deployed
Cliniko — private validation
Open Dental — private validation
FHIR R4 observations API
Generic HTTPS webhook
Other PMS/EMR — scoped on request
Trust
Traffic uses TLS. Named server-side stores use application-layer AES-256-GCM field encryption for selected patient-identifying fields; other clinical stores rely on server-only access and provider encryption at rest.
Default-deny data rules, server-side authorization and tenant-scoped audit mechanisms restrict who can read or change healthcare data.
Regulatory scope, data location, subprocessors and contract requirements are reviewed before launch. Vantra does not make blanket HIPAA, GDPR, ISO 27001 or SOC 2 claims for every deployment.
Specialties
Vantra handles new patient enquiries, recall reminders, after-hours emergency triage and WhatsApp bookings for dental practices, using the calendar or PMS path agreed for the deployment.
ExploreAesthetic patients shop on WhatsApp at all hours. Vantra handles enquiries without a human inbox queue, qualifies treatment interest and books through the validated scheduling connection.
ExploreVantra handles physiotherapy intake, insurance qualification and recurring-session workflows across phone, WhatsApp and email, booking through the validated scheduling connection.
ExploreVantra handles configured call and WhatsApp coverage for veterinary practices, follows emergency-routing rules and books routine appointments through a validated scheduling path.
ExploreBook a 30-minute call. We'll map where Vantra fits, which controls and connections are required, and how your team will measure the rollout.