Phones ring out at lunch
Reception is on a break or with another patient. The caller hangs up and books with the dentist next door.
VANTRA
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Vantra handles new patient enquiries, recall reminders, after-hours emergency triage and WhatsApp bookings for dental practices, using the calendar or PMS path agreed for the deployment.
Real-time
Automated voice handling
Configured
24/7 coverage available
12+
Languages supported
Typical
Managed rollout under 2 weeks
Reception is on a break or with another patient. The caller hangs up and books with the dentist next door.
New patients message on WhatsApp expecting an instant reply. Most practices answer hours later, if at all.
Patients are due hygiene or check-ups but no one has time to chase them. Revenue you've already earned walks away.
Calls are handled without a human queue during configured coverage; carrier and voice-pipeline latency varies.
New enquiries are qualified and can be booked through the validated scheduling path.
Proactively re-engages due-for-recall patients with personal nudges.
Triages emergency vs routine, routes urgent cases to your on-call dentist.
eCare CHMIS is deployed for specific workflows. Cliniko and Open Dental are in private validation; other dental PMS connections are scoped on request.
eCare CHMIS - deployed
Cliniko - private validation
Open Dental - private validation
Other PMS/EMR - scoped on request
Availability depends on the deployment. eCare CHMIS is deployed for specific workflows; Cliniko and Open Dental adapters are in private validation. Dentally, Software of Excellence, EXACT, Carestream and other dental PMS connections are scoped on request.
Yes. Vantra qualifies the patient on funding type and routes accordingly, including capturing relevant patient data for both pathways.
Vantra triages emergency vs routine, routes urgent cases to your on-call dentist with full context, and books non-urgent issues into the next available slot.
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