Automated real-time replies
New enquiries enter the configured WhatsApp workflow without waiting for a human inbox queue.
VANTRA
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Vantra connects to your WhatsApp Business number, replies automatically, qualifies the patient or customer and offers available slots. It confirms bookings through the calendar or field-service connection validated for the deployment.
WhatsApp booking turns inbound messages into an automated scheduling flow. Vantra qualifies the enquiry, offers live slots when the selected connection exposes availability and writes the booking only through a validated calendar or FSM path.
New enquiries enter the configured WhatsApp workflow without waiting for a human inbox queue.
Service type, urgency, patient or customer status, insurance - captured cleanly.
Pulls availability and proposes slots when the validated calendar or FSM connection exposes them.
Writes the appointment when the validated connection permits it, then sends configured confirmations and reminders.
Patients can request changes via WhatsApp; Vantra updates the calendar when the validated connection supports rescheduling.
Replies in English, Turkish, Arabic and more - automatically detected per conversation.
We connect Vantra to your WhatsApp Business number via Meta's API.
We build the booking flow on your services, pricing and triage rules.
Real enquiries flow through Vantra. Supported conversations appear in the shared dashboard for staff review and takeover.
Yes. Vantra integrates with Meta's WhatsApp Business Platform. You keep your existing WhatsApp number and brand.
Vantra can provide configured 24/7 WhatsApp coverage without a human inbox queue. Anything that needs human judgement is escalated according to the deployment's handoff rules.
The configured Twilio WhatsApp path can transcribe voice notes. Automated photo intake is not currently supported, so clinical or job images should use the business's approved secure handoff channel.
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