Real-time call handling
Calls are handled without a human answering queue during configured coverage. Carrier and voice-pipeline conditions affect when audio begins.
VANTRA
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Vantra is a virtual AI receptionist for phone, WhatsApp and email. It answers inbound enquiries without a human answering queue, follows configured missed-call workflows and books appointments through the connection validated for your deployment.
A virtual AI receptionist answers calls and messages, qualifies enquiries and can book appointments through a validated connection without relying on a human answering queue. Vantra supports configured coverage across phone, WhatsApp and email for clinics and service businesses.
Calls are handled without a human answering queue during configured coverage. Carrier and voice-pipeline conditions affect when audio begins.
Connects to your WhatsApp Business number and qualifies new enquiries with on-brand replies.
Supported telephony can trigger a WhatsApp or SMS follow-up using the timing and fallback rules configured for the deployment.
Use Vantra's calendar flow, public API or generic HTTPS webhook, or scope a connector for the target system. Named FSM connections are confirmed per deployment.
Urgency tiers, postcode coverage, call-out fees and clinical-vs-admin escalation are applied where configured.
Anything clinical, contractual or complex is handed off cleanly to a named human with full context.
We listen to representative calls, review your enquiry inbox and map the booking, triage and handoff rules the front desk uses today.
Your agent is assembled and trained on your pricing, brand voice and triage rules. The agreed connections are configured and validated.
The agent runs alongside your existing team on live traffic. You review representative edge cases before approved workflows move to their agreed autonomy level.
We flip the switch. Weekly reviews, ongoing tuning, and a dedicated pod focused on your booking rate.
It handles configured phone, WhatsApp and email coverage, qualifies the enquiry and checks connected availability. When the validated connection supports writes, it can record a booking; sensitive or unresolved work follows the configured staff-handoff path.
Virtual receptionist services use people in an answering queue. Vantra handles configured phone and messaging coverage without that human queue. Voice-start latency still varies with the carrier and voice pipeline, and pricing depends on the deployment.
Vantra uses configurable neural voice models and approved disclosure rules. Voice quality and suitability depend on the selected language, carrier and voice pipeline, so representative calls are validated before launch.
A managed Concierge rollout typically targets under two weeks when the workflow and connection path are standard. Integration and compliance scope can extend that timeline, and approved workflows are dual-run with your team before launch.
AI receptionist pricing commonly combines a platform or location fee, usage, telephony, workflow setup, integrations and support. Vantra pricing is per deployment and depends on call and message volume, connections and uptime requirements. Use the linked pricing guide to compare the complete operating cost.
Book a 30-minute demo. We'll show you what Vantra would do for your team this week.