Out-of-hours calls go to voicemail
Emergency leaks at 11pm. The customer calls the next plumber on Google.
Plumbing
Plumbing leads are urgent. Vantra picks up every call instantly, qualifies emergency vs routine, captures postcode and books the job into your field service software — even at 3am.
<2s
Pick-up time
24/7
Including out-of-hours
Postcode
Coverage rules enforced
2 wks
From audit to live
The problem
Emergency leaks at 11pm. The customer calls the next plumber on Google.
Phones ring while engineers radio in for parts and updates. Customers hang up.
Different staff prioritise differently. Sometimes routine jobs jump genuine emergencies.
How Vantra helps
Every call, day or night, in your brand voice.
Your urgency rules enforced on every call. Genuine emergencies routed instantly.
Out-of-area enquiries handled politely with referral or callback options.
ServiceTitan, Commusoft, Joblogic, simPRO — direct integration.
Any missed call triggers a WhatsApp follow-up within seconds.
Integrations
ServiceTitan
Commusoft
Joblogic
BigChange
simPRO
Workiz
Use cases
Frequently asked
Yes — native integrations with ServiceTitan, Commusoft, Joblogic, BigChange, simPRO and Workiz.
Vantra encodes your gas-safe routing rules so only gas-safe-qualified engineers are scheduled for gas work.
Vantra communicates call-out fees on the call (per your script), captures customer agreement and logs it for invoicing.
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ExploreBook a 30-minute demo. We'll show you what Vantra would do for your business this week.