All home services verticals

Plumbing

The AI receptionist for plumbers.

Plumbing leads are urgent. Vantra picks up every call instantly, qualifies emergency vs routine, captures postcode and books the job into your field service software — even at 3am.

<2s

Pick-up time

24/7

Including out-of-hours

Postcode

Coverage rules enforced

2 wks

From audit to live

The problem

What's actually breaking.

Out-of-hours calls go to voicemail

Emergency leaks at 11pm. The customer calls the next plumber on Google.

Office is busy on existing jobs

Phones ring while engineers radio in for parts and updates. Customers hang up.

Triage is inconsistent

Different staff prioritise differently. Sometimes routine jobs jump genuine emergencies.

How Vantra helps

Built for the work your team does.

Answers in under 2 seconds

Every call, day or night, in your brand voice.

Emergency vs routine triage

Your urgency rules enforced on every call. Genuine emergencies routed instantly.

Postcode coverage

Out-of-area enquiries handled politely with referral or callback options.

Books into your FSM

ServiceTitan, Commusoft, Joblogic, simPRO — direct integration.

Missed-call recovery

Any missed call triggers a WhatsApp follow-up within seconds.

Integrations

Plugs into your stack.

ServiceTitan

Commusoft

Joblogic

BigChange

simPRO

Workiz

Use cases

Where plumbing teams put Vantra to work

  • After-hours emergency leak triage
  • Boiler service booking and reminders
  • Drainage and blockage callouts
  • Bathroom installation enquiries
  • Insurance-claim repair coordination

Frequently asked

Common questions

Will it integrate with ServiceTitan or Commusoft?

Yes — native integrations with ServiceTitan, Commusoft, Joblogic, BigChange, simPRO and Workiz.

How does it handle gas-safe routing?

Vantra encodes your gas-safe routing rules so only gas-safe-qualified engineers are scheduled for gas work.

What about emergency call-out fees?

Vantra communicates call-out fees on the call (per your script), captures customer agreement and logs it for invoicing.

Related

Vantra also serves

Ready to see it for plumbing?

Book a 30-minute demo. We'll show you what Vantra would do for your business this week.