Answers every call
Under 2 seconds, day or night, in your brand voice.
AI front desk
The AI front desk that never misses.
Vantra is the AI front desk that picks up every call, replies on every channel, qualifies every enquiry and books every appointment — without growing your team.
Short answer
An AI front desk replaces or augments your reception team with an always-on AI agent. Vantra answers phone calls in under 2 seconds, replies to WhatsApp and email in seconds, and books appointments into your existing software.
What it does
Built for the work your team can't scale.
Handles every channel
Phone, WhatsApp, email and SMS handled by one agent with shared memory.
Books into your stack
Cliniko, Jane, ServiceTitan, Commusoft, simPRO, Joblogic and more.
Escalates cleanly
Complex, sensitive or contractual cases handed off to a named human with full context.
How it works
From audit to live.
Audit
We map your intake rules, brand voice and integrations.
Build
Agent assembled and trained on your data. Integrations wired up.
Dual-run
Live traffic, alongside your team. You approve before going autonomous.
Launch
Switch on. Weekly tuning. Booking rate optimised over time.
Use cases
Where teams put ai front desk to work
- 24/7 coverage without hiring night-shift staff
- Overflow during peak demand periods
- Multi-location front-desk consistency
- After-hours emergency triage for trades
Frequently asked
Common questions about ai front desk
How is an AI front desk different from an answering service?
Answering services route to humans on a queue. Vantra is an AI agent that answers in under 2 seconds and handles the entire conversation — qualification, scheduling, follow-up — without a handoff.
Can the AI handle complex bookings?
Yes. Vantra handles multi-step booking flows, multiple practitioners or technicians, postcode rules, urgency triage and re-scheduling. Complex cases are escalated.
Will my staff be replaced?
Vantra removes repetitive front-desk admin so your team focuses on patient or customer care. Most clinics and businesses keep their front desk and let Vantra handle overflow and after-hours.
Related
Explore more of Vantra
Ready to put ai front desk
to work?
Book a 30-minute demo. We'll show you what Vantra would do for your team this week.